Cancellation Policy – Sattvik Impex

Thank you for choosing Sattvik Impex for your healthy food product needs. We strive to provide you with the best products and services. However, we understand that circumstances may arise that require you to cancel your order. Please read our cancellation policy carefully to understand the terms and conditions associated with cancellations.

Order Cancellation:

Orders can be canceled within 24 hours of placing the order. Any cancellation request received after this period may not be entertained.

Cancellation Process:

To cancel an order, please contact our customer support team at [customer.support@sattvikimpex.co.in] or call us at [Customer Support Hotline: +91 9861783098] with your order details. Our customer support team will guide you through the cancellation process and assist you with any queries you may have.

Refund Policy:

If the cancellation request is made within the specified 24-hour window, a full refund will be initiated. Refunds will be processed through the original mode of payment used during the purchase. Please allow 7-10 business days for the refund to reflect in your account.

Exceptions:

Customized or personalized orders may not be eligible for cancellation once the production process has begun. Perishable items, once shipped, are not eligible for cancellation.

Product Availability:

Sattvik Impex reserves the right to cancel an order if the product is out of stock or unavailable. In such cases, a full refund will be initiated.

Shipping Charges:

Shipping charges, if applicable, are non-refundable. The customer will be responsible for return shipping costs in case of a canceled order after dispatch.

Policy Updates:

Sattvik Impex reserves the right to modify or update this cancellation policy at any time. Customers will be notified of any changes through our website.

Contact Us: If you have any questions or concerns regarding our cancellation policy, please feel free to contact us at [customer.support@sattvikimpex.co.in].